Order Processing + Shipping

Order processing time:

Your order will be shipped within 4-7 business days. Your patience and understanding is greatly appreciated. Express domestic orders will be processed within 3 business days. 

Order tracking: 

Please ensure that you enter the correct address at checkout as this is the address your item will be shipped to. If there is an error in your address please contact us as soon as possible so we have the best chance of helping you to organise a change or redirection.

Once items are shipped you will receive tracking information via email! Please check your junk mail if you have not received tracking within 7 business days, as emails occasionally end up there- or reach out to us via email if you have any concerns. 

Shipping and delivery:

We offer worldwide shipping.

Shipping cost is a flat rate $12.00 domestic and between $30 and $40 international but if you have purchased more than one item, Kikovintage will ship free.

Domestic Shipping

Domestic orders are shipped through Australia post, customers please allow up to 7 working days from dispatch for item to arrive. Express domestic orders will be processed in 1-3 business days. 

International Shipping:

International deliveries are often delayed for reasons beyond our control.

Your patience is appreciated. Should you have any concerns please reach out to us via email.

Kikovintage is not responsible for missed deliveries, and any fees or import taxes incurred on arrival.

DHL Express:

Kikovintage offers international shipping through DHL Express.

The expected delivery time is 3-7 days for international delivery. Once your parcel has been shipped you will receive tracking through DHL. Once your item is out for delivery, you will be able to organise delivery preferences through DHL, please ensure you monitor and self manage your delivery options to suite your preferences. Please reach out to us via email or contact DHL if you have any concerns.

Australia Post:

Please allow 10 - 28 working days from dispatch for item to arrive. Please read our COVID-19 update prior to any purchases.

Tracking is though Australia post. For international shipping the parcel will be passed to your national carrier for delivery. Please check auspost.com.au for updates